Roro3's profile

New Poster

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2 Messages

Thu, Feb 4, 2021 7:00 AM

Splitting xfinity router

I need to connect a device to my router but only 2.5 GHz. When I try connecting it , the message indicates it must be 2.5 GHz. Any ideas on how to split it without loosing signal strength.?

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Accepted Solution

EG

Expert

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86.2K Messages

2 m ago

If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;


https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi


Associate the devices with the 2.4 band's SSID (broadcast name) and password.

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New Poster

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2 Messages

2 m ago

Thank you so much. 

EG

Expert

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86.2K Messages

2 m ago

Quite welcome !

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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