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Roro3
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Thu, Feb 4, 2021 7:00 AM

Splitting xfinity router

I need to connect a device to my router but only 2.5 GHz. When I try connecting it , the message indicates it must be 2.5 GHz. Any ideas on how to split it without loosing signal strength.?

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2 m ago

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EG

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2 m ago

If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;


https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi


Associate the devices with the 2.4 band's SSID (broadcast name) and password.

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Roro3

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2 m ago

Thank you so much. 

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EG

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86.2K Messages

2 m ago

Quite welcome !

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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