Visitor

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1 Message

Monday, August 31st, 2026 3:34 PM

Splitting WiFi bands

I am trying to split my wifi bands to 2.4 and 5.0 due to an app that will only work on 2.4.  I went to my xfinity app, wifi, edit wifi settings but there is not a "toggle" to choose to change / split them as I had read online.  How can I do this?

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Official Employee

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4.3K Messages

3 hours ago

@user_x5si91 Hello and thank you for taking the time to reach out to us here on our Xfinity Forums! I definitely understand how frustrating it can be to need a specific Wi-Fi band to connect an app. We're here to help! Can you please confirm the make and model of the modem you are currently using so I can confirm if it is capable of splitting the bands?

Expert

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120.4K Messages

2 hours ago

Concern moved here to the Home Networking help section.

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