1 Message
spike in data usage
I am the latest customer to be hit by this. Has xfinity found out what the problem is or is it a plan to steal money from customers. At almost $400 a month I think enough is enough.
1 Message
I am the latest customer to be hit by this. Has xfinity found out what the problem is or is it a plan to steal money from customers. At almost $400 a month I think enough is enough.
XfinityKrista
Official Employee
•
1.5K Messages
12 days ago
Hello @user_isje08, thank you for taking the time to reach out on social media. I understand your concern with the data use, and I'd like the opportunity to check into that for you.
To access your account, will you please send us a direct message with your full name and complete service address.
To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
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