msoucy's profile

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9 Messages

Tuesday, September 12th, 2023 7:52 PM

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Speed test shows well over 750MB download but upload 23-24mb, i am expecting higher

Are my upload speeds in line with my service with > 700MB uploads but 2x MB uploads? Seems rather slow to me....

Official Employee

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2.3K Messages

2 years ago

Hello @msoucy, I completely get wanting to make sure you're getting the speeds you pay for, and being vigilant. These days we're all so connected, those speeds are doubly important, especially if you rely on your network to earn a living. Without knowing the specifics of your internet subscription, those upload speeds could be in line with your speed tier. Typically, anything below Gig Extra will be about 20/mbps and decrease from there as you go down the different tiers. Are you able to confirm your speed tier on the Xfinity app? The app has a ton of features and built in tools to control your network, even speed tests, so definitely check it out if you haven't already. This is also a super helpful Link to walk you through how to find your speed, and what to expect. 

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9 Messages

I was going through browser to the xfinity speed test.

Mike

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