1 Message
Speed of Internet Connection horribly low
I pay for high-speed internet and am getting a speed of 60mbps. While standing right next to the modem. I have reset it. Extremely frustrating.
1 Message
I pay for high-speed internet and am getting a speed of 60mbps. While standing right next to the modem. I have reset it. Extremely frustrating.
XfinityJohnG
Official Employee
•
2.8K Messages
1 year ago
Thank you very much for reaching out to us here @user_hcamer. That is definitely not the experience we would like you to have with your service, and we would be happy to look into that for you. How long have you had that speed problem? Have you gone through the troubleshooting steps on the Xfinity app to test your connection?
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