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Saturday, March 15th, 2025 8:03 PM

Speed Increase Email

I did a speedtest and I'm at 1/3rd the speed specified in my plan. I checked the SB6190 settings and they all are within spec for SNR. Is there a way to check what Xfinity has provisioned to my device?

Official Employee

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1.4K Messages

18 days ago

Hello @amallah0,

Thanks for reaching out to our team for help with your speeds. We can certainly troubleshoot with you and confirm the speeds in your plan. I will respond to your live chat message and continue to assist you there. 

 

 

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