New Poster
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6 Messages
specific websites don't load correctly on wifi
Why do some websites not load correctly while using my home xfinity wifi? Specifically the site www.flysas.com does not function correctly when I try to access via wifi (on multiple devices/browsers etc) but that site IS accessible and fully functional if I access it via cellular connection on the same devices/using the same browsers? I do not have advanced security turned on, i have rebooted the modem.
XfinityJoe
Official Employee
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1.3K Messages
2 years ago
Good morning @jenl291 Thank you for reaching out on the forum. Our team will be happy to look into this with you. Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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EG
Expert
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117.1K Messages
2 years ago
@jenl291 @XfinityJoe
Please circle back here and post any possible solutions for the issue here in these open forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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