Visitor
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2 Messages
Speak to American customer service representative. Worst service ever
Text rep ends without following through with testing. Internet and now phone are handled by offshore employees no help! Probably canceling and going somewhere for better service. [Edit: "Personal Information"] is my address. [Edit: All Caps]
XfinityMarshante
Official Employee
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643 Messages
1 hour ago
Hello @user_7zr3mc, thank you for taking the time to leave a post. Sorry to hear about your experience when trying to get assistance. We'd love the opportunity to turn that around. Could you please share more details about the issue you're experiencing?
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