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Sunday, July 13th, 2025

Sonos One not connecting

I have two Sonos One speakers that I’ve never had a problem connecting to my internet, but yesterday I got a new phone. The Sonos app can no longer find my speakers. I spoke with Sonos and they said nothing appears to be wrong with the speakers themselves, but most likely it’s that my WiFi mode is the problem. How can I get my WiFi mode adjusted so that my speakers can connect again?

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Official Employee

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2K Messages

1 month ago

Thank you for reaching out here @user_8w5p58. If you are still having issues with that connection to your speakers we would be happy to look further into that from here for you. 

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