Visitor
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1 Message
Sonos One not connecting
I have two Sonos One speakers that I’ve never had a problem connecting to my internet, but yesterday I got a new phone. The Sonos app can no longer find my speakers. I spoke with Sonos and they said nothing appears to be wrong with the speakers themselves, but most likely it’s that my WiFi mode is the problem. How can I get my WiFi mode adjusted so that my speakers can connect again?
XfinityJohnG
Official Employee
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2K Messages
1 month ago
Thank you for reaching out here @user_8w5p58. If you are still having issues with that connection to your speakers we would be happy to look further into that from here for you.
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