Visitor

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8 Messages

11/02/2026 2:08 AM

So a 1 gig plan can't handle 2 devices and just streaming a movie?

I mean legit I have 2 devices running on my modem that is putting out 110% and it still will buffer when im watching a movie. All I do is stream. I dont use a VPN, I dont download and I dont game. I really dont think im putting too much pressure on this modem and im like within 20ft of it all the time. I dont need an extender or a technician to come over, it is working but your internet is just slow. 

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Official Employee

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3.3K Messages

1 hour ago

user_e22ox0 I completely understand your frustration. With only two devices connected, you shouldn’t be experiencing consistent buffering like this. Have you tried restarting the modem and running a speed test near the modem to see what speeds you’re actually getting? Let me know what other troubleshooting you’ve done, so we can avoid repeating anything and focus on the next steps.

 

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