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user_r8gvfe
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Saturday, August 15th, 2026 5:51 PM

Slow wifi

Disgusted with the slow speed of WiFi.  I understand the “up to 300mpbs”,  but is 1-5% of service speed acceptable?  This after constantly rebooting and restarting the Gateway since initiation of service.  Technician coming Monday   We shall see…

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8 hours ago

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XfinityEmilyB

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3.1K Messages

8 hours ago

 

user_r8gvfe Welcome to our community forum! You've reached the perfect place to get help with your Xfinity internet connection. When is your appointment with our technician scheduled today? I want to follow up after it's complete to see how your service is doing :). 
 
I want to make sure you're taking advantage of all the awesome features available to you. With Xfinity, you have access to millions of free hotspots across the footprint so you can stay connected if your modem experiences an issue. You can learn how to locate them here: https://www.xfinity.com/support/articles/about-xfinity-wifi-internet. They're super convenient and easy to use!

 

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