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1 Message
Tuesday, May 16th, 2023 3:12 PM
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Problem Solver
828 Messages
2 years ago
@user_f50ca3
That looks consistent with our Gigabit Extra service, which has a download speed of up to 35 mbps through a hardwired connection. What speed are you supposed to be subscribed to?
2 Messages
@XfinityDaryl my plan is supposed to have up to 200 mbps upload but I never get a quarter of it no matter the device or type of connection
Retired Employee
729 Messages
Hello, I am happy to take a look into this for you! Please send us a direct message to get started. Thank you!
CCDaryl
Problem Solver
•
828 Messages
2 years ago
@user_f50ca3
That looks consistent with our Gigabit Extra service, which has a download speed of up to 35 mbps through a hardwired connection. What speed are you supposed to be subscribed to?
2
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