Visitor

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1 Message

09/24/2026 12:34 PM

Slow upload speed

I'm paying for 300 mbps upload, but only getting 25.   Download speed is very fast, around 1,200.  When I power-down the router and reboot it, the upload speed jumps up to 250, but only for a day or so, then drops back to 25.  Do I need to upgrade to the new Xfinity router?

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Official Employee

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3.4K Messages

7 hours ago

 

user_845rk6 Hello! Thank you for reaching out. We'll be happy to look into this further and see what we can do to help. Please send a Direct Message with your full name and address.

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Expert

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121.5K Messages

1 hour ago

@user_845rk6 @XfinityBenjaminM 

Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.

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