Visitor
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1 Message
Slow upload speed
I'm paying for 300 mbps upload, but only getting 25. Download speed is very fast, around 1,200. When I power-down the router and reboot it, the upload speed jumps up to 250, but only for a day or so, then drops back to 25. Do I need to upgrade to the new Xfinity router?


XfinityBenjaminM
Official Employee
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3.4K Messages
7 hours ago
Click "Sign In" if necessary
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• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
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EG
Expert
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121.5K Messages
1 hour ago
@user_845rk6 @XfinityBenjaminM
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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