Visitor
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3 Messages
Slow upload speed after upgrading to 2GB/sec and XB8-T modem-Looking for help
I just upgraded my internet speed to 2GB/sec with a stated 217MB/sec upload speed and the XB8-T modem. I have performed about 30 speed tests today, all close to: download 892Mbps and upload 38.9Mbps on a MacBook Pro M1 Max plugged straight into the modem using ethernet. I upgraded both get the higher upload speed for managing cloud backups for a photography business. Over Wifi the upload speed is measuring 23 Mbps. I am looking for some assistance in achieving that higher upload speed or else these upgrades were for naught.



brittnclay
Visitor
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3 Messages
2 days ago
Actually, here is what Xfinity broadband facts for my location says:
Speeds Provided with Plan
Typical download speed
Typical upload speed
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XfinityJohnG
Official Employee
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2.7K Messages
14 hours ago
Thank you for reaching out to our team here. I will be happy to look into any issue with the speed on your service. Have you already run through the troubleshooting steps on the Xfinity app and went through a modem reset? - XfinityJohnG
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