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user_h96m5g
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Visitor

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3 Messages

Tuesday, December 23rd, 2025 4:46 AM

Slow Speed since planned outage 12/15

Ever since the planned outage on 12/15 we have had incredibly slow speeds. We pay for a gig and get 250 mbps direct from the modem.

What's going on?

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3 hours ago

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XfinityShawn

Official Employee

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2.1K Messages

3 hours ago

 

user_h96m5g Are you by any chance seeing any service interruptions or planned maintenance in the Xfinity app? Are the slow speeds happening no matter the activity(gaming/streaming etc)?

 

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