4 Messages
Slow internet speeds
I pay for a 1mbps connection and wherever I do my speedtests (speedtest.infinity.com and speedtest.net for instance), I only get between 600-700mbps.
I'm using Xfi gateway that allows up to a 2 magebit connection. PC is connected via ethernet. No programs running nor is any wifi device active.
Support is useless to help. What am I paying for here?
XfinityOrlandoM
Official Employee
•
2.1K Messages
1 year ago
@arobo21
This link https://www.xfinity.com/support/articles/internet-connectivity-troubleshooting has great information on how to troubleshoot your internet connection via our amazing xfinity app https://www.xfinity.com/apps.
If our system detects an issue that can't be fixed through online troubleshooting, you'll have the option to schedule an appointment with one of our technicians.
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