2 Messages
Slow internet speed
I am paying for 500mbps download speeds and my internet download speed acerages 250mbps. I am not receiving the download speeds that I am paying for.
2 Messages
I am paying for 500mbps download speeds and my internet download speed acerages 250mbps. I am not receiving the download speeds that I am paying for.
XfinityDuron
Official Employee
•
874 Messages
6 hours ago
Hello there @user_xvvnnv, I understand the importance of receiving the speeds you are paying for. Have you always had these type of issues, or do you feel your service has gradually gotten slower?
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