TaylorCat's profile

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2 Messages

Sun, Jul 26, 2020 7:00 PM

Slow download speed

My download speed keeps intermittently dropping below 2mbps with minimal home usage for the last few weeks. I’m paying for up to 100mbps, and while I recognize it will generally be slower, when I check speed through xfinity it’s been 4-25mbps and and when I checked through another website it’s been <1-14mbps with only 2 devices using the internet. The intermittent slowdowns happen most frequently at night & speeds are fine most of the time so I assume this is a network issue, not an issue with my hardware.


I checked that I’m well under the monthly data limit. Does the network have an issue with video streaming? Anything else I should check? Or a way to keep download speeds to the house at at least 5mbps?


Is there any real difference between starter and performance internet when performance is so much slower than advertised?




1 Message

2 m ago

After Feeling slow for the last week, I went and did a speed test via xfinity website and DL speed is 8.5MB and UL is 6.0MB for a 50DL\5UL package.   While testing there was a TV streaming at 600x800 DPI.   I did one speed test a few days ago and got similar result.




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Please create a new topic of your own here on this board detailing your issue (copy your post and paste it there). Thanks. Re-closing this year old dead thread that was improperly re-opened by the new forum software / platform. A known issue that is being worked on.

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