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creea
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Sunday, October 31st, 2021 11:52 PM

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Slow download Arris S33

Router is an ASUS Blue Cave.

When connected directly to modem via ethernet speed is around 600 mbps. 

Here are my results ( Devices on wifi):
1) Xfinity 1200 Gigabit Internet Service

2) Download = 400 Mbps. Upload= 40 Mbps

3) Miami, Fl

The status listed show the connection state of the cable modem. They are used by your service provider to evaluate the operation of the cable modem.

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 651000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
DOCSIS Network Access Enabled Allowed

Downstream Bonded Channels
Channel ID Lock Status Modulation Frequency Power SNR/MER Corrected Uncorrectables
41 Locked QAM256 651000000 Hz 0 dBmV 39 dB 0 0
13 Locked QAM256 471000000 Hz 1 dBmV 41 dB 0 0
14 Locked QAM256 477000000 Hz 1 dBmV 41 dB 0 0
15 Locked QAM256 483000000 Hz 1 dBmV 41 dB 0 0
16 Locked QAM256 489000000 Hz 1 dBmV 41 dB 0 0
17 Locked QAM256 495000000 Hz 1 dBmV 41 dB 0 0
18 Locked QAM256 507000000 Hz 0 dBmV 40 dB 0 0
19 Locked QAM256 513000000 Hz 0 dBmV 40 dB 0 0
20 Locked QAM256 519000000 Hz 0 dBmV 40 dB 0 0
21 Locked QAM256 525000000 Hz 0 dBmV 39 dB 0 0
22 Locked QAM256 531000000 Hz -1 dBmV 39 dB 0 0
23 Locked QAM256 537000000 Hz -1 dBmV 40 dB 0 0
24 Locked QAM256 543000000 Hz -1 dBmV 40 dB 0 0
25 Locked QAM256 555000000 Hz 0 dBmV 40 dB 0 0
26 Locked QAM256 561000000 Hz 1 dBmV 40 dB 0 0
27 Locked QAM256 567000000 Hz 1 dBmV 40 dB 0 0
28 Locked QAM256 573000000 Hz 1 dBmV 40 dB 0 0
29 Locked QAM256 579000000 Hz 1 dBmV 40 dB 0 0
30 Locked QAM256 585000000 Hz 1 dBmV 40 dB 0 0
31 Locked QAM256 591000000 Hz 1 dBmV 40 dB 0 0
32 Locked QAM256 597000000 Hz 0 dBmV 40 dB 0 0
33 Locked QAM256 603000000 Hz 0 dBmV 40 dB 0 0
34 Locked QAM256 609000000 Hz 0 dBmV 40 dB 0 0
35 Locked QAM256 615000000 Hz 0 dBmV 40 dB 0 0
36 Locked QAM256 621000000 Hz 0 dBmV 40 dB 0 0
37 Locked QAM256 627000000 Hz 0 dBmV 40 dB 0 0
38 Locked QAM256 633000000 Hz 0 dBmV 40 dB 0 0
39 Locked QAM256 639000000 Hz 0 dBmV 40 dB 0 0
40 Locked QAM256 645000000 Hz 0 dBmV 40 dB 0 0
42 Locked QAM256 657000000 Hz 0 dBmV 39 dB 0 0
43 Locked QAM256 663000000 Hz 0 dBmV 39 dB 0 0
44 Locked QAM256 669000000 Hz 0 dBmV 39 dB 0 0
159 Locked OFDM PLC 690000000 Hz 0 dBmV 39 dB 1975877 0



Upstream Bonded Channels
Channel ID Lock Status US Channel Type Frequency Width Power
9 Locked SC-QAM 35600000 Hz 6400000 41.5 dBmV
10 Locked SC-QAM 29200000 Hz 6400000 42.5 dBmV
11 Locked SC-QAM 22800000 Hz 6400000 43.0 dBmV
12 Locked SC-QAM 16400000 Hz 6400000 42.5 dBmV
13 Locked SC-QAM 39600000 Hz 1600000 40.5 dBmV



Current System Time:Sun Oct 31 12:33:25 2021

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4 years ago

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This conversation has been merged. Please refer the main conversation:

Slow Download speed Arris 6190

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creea

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12 Messages

4 years ago

Date Time Event Level Description
1/1/1970
00:00:23		 3 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
1/1/1970
00:02:25		 3 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
1/1/1970
00:02:43		 3 No Ranging Response received - T3 time-out;
1/1/1970
00:00:18		 3 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
1/1/1970
00:00:25		 6 Honoring MDD; IP provisioning mode = IPv6
31/10/2021
12:25:19		 6 DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2.;
31/10/2021
12:25:23		 5 REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;
31/10/2021
12:25:28		 6 CM-STATUS message sent. Event Type Code: 5; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.
31/10/2021
12:33:25		 3 Successful LAN WebGUI login from 65.34.188.58 on 21/10/31 at 12:33 PM.
31/10/2021
12:34:34		 5 MDD message timeout;
31/10/2021
12:34:35		 6 CM-STATUS message sent. Event Type Code: 2; Chan ID: 20 21 22; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;
31/10/2021
12:34:38		 6 CM-STATUS message sent. Event Type Code: 5; Chan ID: 23 24 25 26 27 28 29 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;
31/10/2021
12:34:38		 5 MDD message timeout;
31/10/2021
12:34:39		 6 CM-STATUS message sent. Event Type Code: 1; Chan ID: 20 21 22; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;
31/10/2021
12:34:40		 6 CM-STATUS message sent. Event Type Code: 5; Chan ID: 20 22 23 24 25 26 27 28 29 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;
31/10/2021
12:34:46		 6 CM-STATUS message sent. Event Type Code: 5; Chan ID: 20 21 22 23 24 25 26 27 28 29 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;
31/10/2021
12:34:47		 6 CM-STATUS message sent. Event Type Code: 4; Chan ID: 20 21 22; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;
31/10/2021
12:38:44		 3 Successful LAN WebGUI login from 65.34.188.58 on 21/10/31 at 12:38 PM.

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