Slow Download After Service Outage

Thank you for your detailed post and for joining us here on the Xfinity Forums, user_swnuxt. I know I'd be reaching out too if my speeds were lower than usual. You've reached the right team for help! We'll ask a few questions to get a better understanding and work together towards a fix. Rebooting your equipment is a great first step to take. During that process did you also check the cable connections to ensure everything is nice and tightly connected? Are you testing over wifi or using a direct connection? 

You can find troubleshooting tips for your Xfinity Internet and WiFi connection here. The Xfinity Assistant online or through the Xfinity app provides similar troubleshooting to a customer service agent but without any wait.