Visitor
•
1 Message
Skylight Frame
My Skylight frame is no longer recognizing my WIFI. I've been in touch with Skylight and have tried numeous things. It shows, connect, no internet.
Visitor
•
1 Message
My Skylight frame is no longer recognizing my WIFI. I've been in touch with Skylight and have tried numeous things. It shows, connect, no internet.
XfinityOrlandoM
Official Employee
•
2.5K Messages
16 days ago
@user_wv5l3c
Thanks for reaching out to us,
We do apologize for any inconvenience i know how important it is to have all my wi-fi devices connected.
If you jump on the Xfinity app do you see your skylight frame device connected to your home network?
If you do what I recommend is going to that device and troubleshooting it from the app
You may also want to forget the device from the Xfinity app, to forget the device you must first disconnect it from your home network,
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