Site Blocked via xfinity - but not via cellular
Hi all -
My family is trying to access content from their school (for distance learning). That content works fine, except for videos that are embedded in the materials. The videos are part of a service provided by loom.com. Regardless of the device (iOS, ChromeOS, Windows with various browsers, etc.) - the videos do not load when connected to my xfinity gateway.
The videos do load if I connect via hotspot on my cell phone.
So - it seems that xfinity is blocking this site somehow. Firewall is currently set to "low" - and there aren't restrictions there. Any suggestions for how to enable this content to make it's way through xfinity to my equipment? Settings to check, etc.?