Short intermittent service dropouts in both internet and TV, why?
I am experiencing 2-3 second dropouts where a blue screen quickly appears and disappears with a message starting Unrecognized or Unauthorized. Service returns as nothing happened. The internet seems to recover without disruption, only a few lost packets. Streaming (any service) and Xfinity TV show the same error screen. I have a new STB and it continues to occur.