Beach29575's profile

New Poster

 • 

1 Message

Thursday, May 28th, 2020 2:00 PM

Closed

Short intermittent service dropouts in both internet and TV, why?

I am experiencing 2-3 second dropouts where a blue screen quickly appears and disappears with a message starting Unrecognized or Unauthorized.  Service returns as nothing happened.  The internet seems to recover without disruption, only a few lost packets.  Streaming (any service) and Xfinity TV show the same error screen.  I have a new STB and it continues to occur.

This conversation is no longer open for comments or replies and is no longer visible to community members.

No Responses!
forum icon

New to the Community?

Start Here