Visitor
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5 Messages
Severe Routing Latency Spike at Dallas ibone Node (68.86.95.113) During Peak Hours
Hello,
I am experiencing severe latency spikes (ping over 300ms) on all devices connected to my network. The automated Xfinity app tools report that my local signal and gateway are fine, but a traceroute reveals a major bottleneck deep within the Xfinity backbone network.
The latency is occurring outside of my local loop and home network. The ping is completely stable until hop 7, where it instantly jumps from 13ms to over 240ms at the Dallas core routing node.
Traceroute Bottleneck Node:
- Hostname: be-34912-cs01.dallas.tx.ibone.comcast.net
- IP Address: 68.86.95.113
- Impact: Affects all outbound traffic passing through this regional exchange point during evening hours.
Please escalate this to the NetOps (Network Operations) or Tier 2/3 engineering team to investigate a potential routing misconfiguration, capacity overload, or hardware bottleneck at this specific Dallas ibone node.
taylornogang
Visitor
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5 Messages
13 hours ago
update:
68.86.240.22) averaging 8 ms to 17 ms.be-34912-cs01.dallas.tx.ibone.comcast.net, dropping baseline performance to 248 ms–320 ms.8.8.8.8and8.8.4.4).1.1.1.1) temporarily drops end-to-end latency to 13 ms, as it forces a localized handoff atbe-501-ar01.hornlake.tn.malt.comcast.net. However, any game traffic or target servers bound for central routes are automatically pushed back into the broken Dallas ibone link.0
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XfinityMichaelC
Administrator
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5.2K Messages
1 hour ago
Hey, taylornogang! Thanks for reaching out to us on the forums. It looks like there were a few areas that were having issues last night. However, this should now be resolved. Please let us know if you are still getting the latency issues.
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