Setup modem

user_o3b5pn Thanks for reaching out to us here today to let us know you are having issues getting your modem set up. If you are not receiving the confirmation code you should check that your profile is set up with the correct information using instructions found here https://www.xfinity.com/support/articles/update-account-preferences. Once you have verified everything is correct you can find instructions for activating your modem at the following link https://www.xfinity.com/support/articles/activate-xfi-gateway-app.