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Sunday, December 5th, 2021 10:17 PM

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Settings being managed automatically

Hello, is there a way to turn off automatic management because I can't access 2.4 and 5 ghz

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Retired Employee

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1.5K Messages

4 years ago

Hello @TerryW21, thank you for taking the time to reach out to us through Forums. You can change the channel selection by following the instructions below:

 

  1. Connect to your WiFi network.
  2. Open a web browser, go to https://comca.st/3pCXCAZ, and sign in. If you haven't changed it, the default username is admin and the default password is password.
  3. Go to Gateway > Connection > Wi-Fi.
    • To change your Channel Selection, select Edit next to the WiFi channel (2.4 or 5 GHz) that you'd like to change, click the radio button for the channel selection field, then select your desired channel number.
    • To change your WiFi Mode, select Edit next to WiFi Mode, then select your desired mode.
  4. Select Save Settings.

 

Please let us know if you have further questions.

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