Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
BruceW
Gold Problem Solver
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26.3K Messages
2 years ago
What is the modem model number?
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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XfinityAldrik
Official Employee
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2.1K Messages
2 years ago
Thank you for reaching out to us on our community forums @user_fj6ten! Have you tried using our amazing Xfinity app to troubleshoot your internet?
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