Visitor

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1 Message

Thursday, August 7th, 2025

Service

My internet has been going off several times lately.  I’m tired of this.   I have had the modem restarted several times.   I need new equipment or I am going to a different provider 

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Official Employee

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1.9K Messages

20 days ago

Hello user_8vqnd5 thanks so much for taking the time to reach us here via our Xfinity Forums! We're so sorry to hear about the service issues, but are happy to help!  Are we sure that it is the modem itself as the issue? We have a great resource that can help with self-troubleshooting and may point to other sources.

 

 

ANSWERED: Tips for troubleshooting your Xfinity Internet connection

 

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