Visitor
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1 Message
Service
My internet has been going off several times lately. I’m tired of this. I have had the modem restarted several times. I need new equipment or I am going to a different provider
Visitor
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1 Message
My internet has been going off several times lately. I’m tired of this. I have had the modem restarted several times. I need new equipment or I am going to a different provider
XfinityAlfonso
Official Employee
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1.9K Messages
20 days ago
Hello user_8vqnd5 thanks so much for taking the time to reach us here via our Xfinity Forums! We're so sorry to hear about the service issues, but are happy to help! Are we sure that it is the modem itself as the issue? We have a great resource that can help with self-troubleshooting and may point to other sources.
ANSWERED: Tips for troubleshooting your Xfinity Internet connection
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