Visitor

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2 Messages

Thursday, December 11th, 2025 7:32 AM

Service Upgrade hasn't gone through

I've upgraded my Xfinity Internet from 100 Mb/s to 2 Gb/s on December 2nd, it's now the 10th and my speed is still at 100 Mb/s. How do I get this fixed and can I get a credit on my account for withholding the upgrade I paid for for this long?

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Visitor

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2 Messages

16 minutes ago

It's now the 11th. That's 10 days without service that I have paid for.

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