Rleh095's profile

New Poster

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3 Messages

Thu, Dec 3, 2020 9:00 AM

Service Outage while working from home

I am literally working and the internet service goes out. This is such a major inconvenience. It says won't be finished until 4:39, I'm off at 5. Xfinity wifi is not secure enough for me to use on my work laptop. No warning was given. Highly considering switching to another ISP, this is ridiculous and you can't even speak to someone. What do I tell my job, Xfinity is down for 5 hours????

Responses

CCAndrew

Gold Problem Solver

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25.9K Messages

8 m ago

Outages happen, the 4 hours is an estimate hopefully fixed sooner.

New Poster

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3 Messages

8 m ago

Thank you for your reply, this has been daily so far. No warning giving. I work in computers so I understand outages. However daily is inexcusable and well as not warning the customer! Very disappointing

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