Visitor
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1 Message
Service interruptions
For the past six weeks my internet service has been terrible. I can’t go without a day without an interruption. I’ve been a customer for 21 years and have never had an issue. After what I was told was a network upgrade my service has been terrible. Since it’s impossible to talk to a live person I can’t get any information. Customer service is nonexistent.
XfinityLinda
Official Employee
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2.6K Messages
22 days ago
Thanks for meeting us here in our community, @user_zn3g3i. We're sorry to here you've been having service interruptions lately. Have you received an email, text message, or notification in your Xfinity app about the interruptions? You are able to review this: https://www.xfinity.com/network site which will keep you informed in case we are working area upgrades. You can also sign up for text message notifications for the process in your area.
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