Service Extension

Hey there, @user_1w4yab! Thanks for taking the time to create a post in our Xfinity Community Forum regarding the delay to your service cancellation. You've come to the right place for help! Our Digital Care Team is awesome to work with because we'll always do whatever we can to support you and your household :) I see that we've already responded to your DM, so we'll continue with you there momentarily.

Please just note that sending unsolicited private messages to myself or any other user is a direct violation of our Forums guidelines. You must first create your own public post requesting assistance, and once a Comcast verified employee responds and asks for a private message to be sent, you can then proceed with doing so. This is just a heads up for future reference, and I look forward to assisting you further.