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Tuesday, February 3rd, 2026 12:19 AM

Service Excellence

TO: Lowell Heinlein    Thank you for your persistence and professionalism in resolving my installation issue. After more than a month of ongoing problems, you not only identified the solution but stayed with it until everything was fully resolved. Your follow-through and commitment made a frustrating situation manageable, and it is truly appreciated.  Best regards, Tim Noonan

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