Visitor

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1 Message

Friday, November 21st, 2025 3:45 PM

Service Dropouts

Multiple, frequent dropouts (30 secs - several minutes) are occuring to my service as well as all my neighbors. This has been ongoing for at least 8 days and there have been at least 11 since midnight today.

2 neighbors had service calls planned that were then cancelled by Xfinity as "Everything is fixed."

Ironically (or maybe not), this post failed several times before it blessed the Xfinity servers.

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Selected Oldest First

Official Employee

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3.7K Messages

17 hours ago

 

user_hvu4e8 Hello and happy Sunday! I'm sorry to hear you are experiencing service issues, it's important to us that you be able to enjoy your services. It sounds like there has been some maintenance happening in your area, since it has been a few days, can you confirm if you are still experiencing the drops in connection?

 

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