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1 Message
Saturday, July 26th, 2025 12:52 AM
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Self install wifi modem not working
Responses
Expert
118.7K Messages
11 months ago
Need more details..... Is this a new service install / new move in ? Is / are the light / lights on the modem lit steadily, or are they blinking ? If lit steadily, did you get the device activated for service yet ?
Official Employee
2.9K Messages
Thank you for reaching out here @user_8c0c0r. If you are still having issues with that modem installation we would be happy to assist you from here.
@user_8c0c0r
My questions ?
EG
Expert
•
118.7K Messages
11 months ago
Need more details..... Is this a new service install / new move in ? Is / are the light / lights on the modem lit steadily, or are they blinking ? If lit steadily, did you get the device activated for service yet ?
0
0
XfinityJohnG
Official Employee
•
2.9K Messages
11 months ago
Thank you for reaching out here @user_8c0c0r. If you are still having issues with that modem installation we would be happy to assist you from here.
0
0
EG
Expert
•
118.7K Messages
11 months ago
@user_8c0c0r
My questions ?
0
0