Support
Offers
Sign in
Visitor
•
1 Message
Saturday, July 26th, 2025
Self install wifi modem not working
Like
Comment
Follow
Responses
Expert
112.8K Messages
1 month ago
Need more details..... Is this a new service install / new move in ? Is / are the light / lights on the modem lit steadily, or are they blinking ? If lit steadily, did you get the device activated for service yet ?
Official Employee
2K Messages
29 days ago
Thank you for reaching out here @user_8c0c0r. If you are still having issues with that modem installation we would be happy to assist you from here.
@user_8c0c0r
My questions ?
EG
Expert
•
112.8K Messages
1 month ago
Need more details..... Is this a new service install / new move in ? Is / are the light / lights on the modem lit steadily, or are they blinking ? If lit steadily, did you get the device activated for service yet ?
0
0
XfinityJohnG
Official Employee
•
2K Messages
29 days ago
Thank you for reaching out here @user_8c0c0r. If you are still having issues with that modem installation we would be happy to assist you from here.
0
0
EG
Expert
•
112.8K Messages
29 days ago
@user_8c0c0r
My questions ?
0
0