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Sunday, March 2nd, 2025 11:18 PM

Security

Someone has hacked  my Xfinity internet, NEED TO SPEAK TO A LIVE AGENT. WE NEED A NEW ROUTER.

Official Employee

 • 

2K Messages

29 days ago

 

user_lpvaad Thank you so much for reaching out for help with your internet security concerns. With issues like this receiving a new modem would not resolve the concern. We do have a specialized team to address our customers' online security concerns. You can call our 1-800-Xfinity number for support or check out our Customer Security Assurance page under Network abuse for additional help. 

 

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