B

Visitor

 • 

2 Messages

Fri, Apr 15, 2022 6:08 PM

Closed

SECURITY ISSUE? My outside IP Address changed and now says I'm in NJ when I live in MN

Hi - 


My outside IP address changed around April 7-8th, and it now says I'm based out of NJ when I live in MN.  This is causing all kinds of security concerns from my vendors like Wells Fargo.   Is this supposed to be configured this way?  I confirmed Comcast owns the IP in NJ.  There was no communication from Comcast\Xfinity about this change either, which seems weird.  I tried calling them, but you can't get to a human there anymore.

Accepted Solution

EG

Expert

 • 

96.9K Messages

8 months ago

You received a new / different WAN (public) IP address assignment to your connection from their DHCP server / IP address pool, and the rDNS / geolocation data that is associated with it is now incorrect for you as it previously belonged to someone else that lived in that other area. 

Comcast shuffles blocks of IP addresses around the country all the time. ISP's don't correct this. A third party service does. Unfortunately, this is typically a *back-burner* thing to get corrected. The only thing that you can do is to report it. You can try this;


https://www.maxmind.com/en/geoip-location-correction 


http://www.ipligence.com/contact/ 


https://www.ip2location.com/contact/ 


https://www.home.neustar/contact-us 


https://support.google.com/websearch/contact/ip/ 


Wait for the geolocation provider to approve your request. If your request is approved, the amount of time it takes to see the correction varies by provider. The average is a month or more.

P.S. 

If you are using a router that has a MAC address cloning feature, you can clone a different MAC address into it. This will force a change of your Comcast assigned WAN / public IP address. No guarantees that the new address won't also have incorrect geo-data as it may be from the same block of IP's. YMMV.

Visitor

 • 

2 Messages

8 months ago

Hi EG,

Thank you very much for your answer on this. 

Best regards!


RBS

EG

Expert

 • 

96.9K Messages

@bshover​ 

Cheers !

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