Friday, September 29th, 2023 2:06 PM

Security camera connection

When shopping what does it mean when it says only 2.4 compatable

Official Employee


471 Messages

2 months ago

Hello, thank you for taking the time to reach out on social media.  Great question! 


If you're using an Xfinity Router, it will broadcast both bands.  The camera would automatically see the 2.4 signal, and you select it to connect.  



101.7K Messages

2 months ago


Be advised that some brands / models of cameras won't play nicely with routers / gateway devices that have the 2.4 and the 5.0 bands combined as do the Comcast rented ones, so you would need to split the bands.


Associate the devices with the new 2.4 SSID (broadcast name) and password.

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