Eckx's profile

Regular Visitor

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7 Messages

Mon, Dec 7, 2020 2:00 PM

Second IP

I have seen several people on here asking about 2nd IP addresses, so I figured it was worth a shot. 

I have checked the rate card, it is not listed as an option. 

I am wondering why Comcast would remove this feature as more and more houses use more and more devices. I would LOVE a second IP to split off my WiFi from my Wired PCs. 

Responses

EG

Expert

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87.2K Messages

6 m ago

They are phasing it out but I'm going to escalate your issue to the Comcast corporate employees that are available to these boards. We've seen cases here where they have been able to get this accomplished for customers even when it is not listed in their rate cards, YMMV. You should get a reply here in your topic. Good luck !

 

Regular Visitor

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7 Messages

6 m ago

Thank you! I appreceate it. 

ComcastChe

Official Employee

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6.1K Messages

6 m ago

Hi @Eckx

Thank you for posting to the Xfinity Forum to determine if you're able to get a second IP Address. I'd be happy to review your account to see if this is an option available to you. Please send a private message with your full name and service address as it appears on your billing statement. To send a message, click on my name, "ComcastChe," then click send a message.

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