Contributor
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141 Messages
Seasonal Hold Now $20/mo?
I am a snowbird who alternates between MN and AZ, so I have 2 Xfinity accounts. Not too long ago it was free to put an account on hold. A few years ago that changed to $8/mo. Now I see that it costs $20/mo for 20Mbps. I don't need any Internet while I'm not at a location. Is the $8/mo option no longer available? Hard to justify keeping that account open for six months at that rate.
EG
Expert
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110.2K Messages
1 day ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityLinda
Official Employee
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1.8K Messages
1 day ago
Thank you for meeting us here in our community about our Seasonal Convenience Plan, @12xuser. We appreciate your business. We're glad to assist. You're welcome to visit Seasonal Convenience Plan with all the pricing and details for your area of the country. This requires you to sign in to your Xfinity account. Let us know if you still have questions after visiting the website.
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