Visitor
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1 Message
Scheduling tech appointment for Coaxial Outlet installation
I want to install a new Coaxial Outlet for our modem/router in another room in our house. Xfinity assistant will not allow me to do so.
Visitor
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1 Message
I want to install a new Coaxial Outlet for our modem/router in another room in our house. Xfinity assistant will not allow me to do so.
EG
Expert
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111.4K Messages
15 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityLinda
Official Employee
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1.9K Messages
15 hours ago
We appreciate it, @EG!
@user_fmhs5h We thank you for visiting us here in our community. We can definitely help get you scheduled with a technician visit. There is a $100 charge that will be added to your next bill for the visit. If we may get you taken care of, please send us a Direct Message with your full name and complete service address. We look forward to hearing from you.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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