U

Visitor

 • 

1 Message

Thursday, July 3rd, 2025 8:44 PM

Scheduling tech appointment for Coaxial Outlet installation

I want to install a new Coaxial Outlet for our modem/router in another room in our house. Xfinity assistant will not allow me to do so.

Expert

 • 

111.4K Messages

15 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

1.9K Messages

15 hours ago

We appreciate it, @EG!

 

@user_fmhs5h We thank you for visiting us here in our community. We can definitely help get you scheduled with a technician visit. There is a $100 charge that will be added to your next bill for the visit. If we may get you taken care of, please send us a Direct Message with your full name and complete service address. We look forward to hearing from you.

 

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.

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