Schedule cancellation for end of February (request prorated credit if possible)

Hi Xfinity Support — I need to schedule a cancellation for my residential internet.

• Please set my disconnect date to Feb 29 (end of February).
• My billing date is around Feb 6 (I paid Feb 6). If my billing cycle runs to about Mar 6, and it’s allowed, I would prefer the disconnect date be Mar 1 with any prorated credit/refund for unused days after disconnect.
• Please confirm the exact end date of my billing cycle, the final bill, and any prorated refund (if applicable).

I understand you may need to verify my account—please tell me where to send my name and service address via Direct Message.