Scam call from Comcast

user_127jsv, Thank you for reaching out to Xfinity Support. You did the right thing. You may receive fraudulent calls from individuals impersonating Comcast representatives. Never provide any personal account information to other agents upon request. If you suspect a call is fraudulent, you should ask exploratory questions to verify the caller's identity, such as their office location or supervisor's name. Additionally, legitimate promotions do not require advance payments or specific payment methods like cash cards. For further assistance, you can contact the Customer Security Assurance team for more information on scams. Here is that link: https://spa.xfinity.com/alerts.