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Tuesday, March 18th, 2025 3:43 PM

scam attempt using anydesk app

I was contacted by a number that appeared as COMCAST in my Caller ID.  The caller said my modem was at low security and asked me to check for blinking lights when he sent a signal.  Then he walked me through steps to sign in to my account.  Next he asked me to download "ANYDESK" and download to my computer.  I told him I would not download anything then he hung up.

BEWARE!!!

Official Employee

 • 

1.9K Messages

15 days ago

 

user_8nj6re thank you for bringing this to our attention. We definitely recommend sharing this information with our Customer Security Assurance team to help prevent other customers coming across the same issue.

 

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