sb8200 very slow and unstable internet

we have had a problem for a week now where before we replaced the old modem we where getting 500kbps so i went and bought the sb8200 and it improved it for a while now the internet goes on and off and is very unstable i can barly load anything

without it slowing down

https://imgur.com/RdhYtXX

Responses

EG

Expert

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86.2K Messages

10 m ago

What do the upstream power levels look like ? Please also post the error log entries.

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mysticpeak

Regular Visitor

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7 Messages

10 m ago

iv called xfinity support and arris support the speeds are really bad and unstable

we went from docsis 3.0 to docsis 3.1 since our old xb2 gateway died and i already sent it back

0

EG

Expert

•

86.2K Messages

10 m ago

Upstream power levels ? Log entries ?

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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Your Home Network

mysticpeak

sb8200 very slow and unstable internet

Responses

EG

mysticpeak

EG

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