Regular Visitor
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3 Messages
SB8200 - request a second IP address
Hello ,
Per these other issues I would like to start a conversation as well.
https://forums.xfinity.com/t5/Your-Home-Network/SB8200-request-a-second-IP-address/td-p/3321842#
https://forums.xfinity.com/t5/Your-Home-Network/Second-IP-Address-needed-for-SB8200/td-p/3311835#
Thank you
Responses
EG
Expert
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86.6K Messages
8 m ago
They are phasing it out but I'm going to escalate your issue to the Comcast corporate employees that are available to these boards. We've seen cases here where they have been able to get this accomplished for customers even when it is not listed in their rate cards, YMMV. You should get a reply here in your topic. Good luck !
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bkiechle
Regular Visitor
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3 Messages
8 m ago
Thank you!
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EG
Expert
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86.6K Messages
8 m ago
My pleasure !
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ComcastMorgan
Official Employee
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2.5K Messages
8 m ago
Good afternoon, bkiechle! Thanks for visiting us here in the community. 🙂
I will gladly look into this for you and help you find out whether or not we have a second IP option available to you stil!
To start, please send me a PM with your first and last name. Talk soon.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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bkiechle
Regular Visitor
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3 Messages
7 m ago
Sending now!
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