Visitor
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2 Messages
SB8200 Losing signal multiple times per day.
Here is a snip from my status on the SB8200
| 23 | Locked | QAM256 | 591000000 Hz | 10.0 dBmV | 40.8 dB | 182 | 303 |
| 24 | Locked | QAM256 | 597000000 Hz | 9.9 dBmV | 40.8 dB | 0 | 0 |
| 25 | Locked | QAM256 | 603000000 Hz | 9.0 dBmV | 40.4 dB | 646 | 1509 |
| 26 | Locked | QAM256 | 609000000 Hz | 8.6 dBmV | 40.0 dB | 1051 | 2697 |
| 27 | Locked | QAM256 | 615000000 Hz | 13.6 dBmV | 41.2 dB | 160 | 104 |
| 28 | Locked | QAM256 | 621000000 Hz | 13.6 dBmV | 41.0 dB | 0 | 0 |
| 29 | Locked | QAM256 | 627000000 Hz | 13.0 dBmV | 40.8 dB | 0 | 0 |
| 30 | Locked | QAM256 | 633000000 Hz | 12.8 dBmV | 40.1 dB | 0 | 0 |
| 31 | Locked | QAM256 | 639000000 Hz | 12.8 dBmV | 40.6 dB | 0 | 0 |
| 32 | Locked | QAM256 | 645000000 Hz | 12.4 dBmV | 40.7 dB | 0 | 0 |
| 33 | Locked | QAM256 | 651000000 Hz | 11.5 dBmV | 40.3 dB | 0 | 0 |
| 34 | Locked | QAM256 | 657000000 Hz | 11.5 dBmV | 40.3 dB | 0 | 0 |
| 35 | Locked | QAM256 | 663000000 Hz | 11.8 dBmV | 40.2 dB | 0 | 0 |
| 36 | Locked | QAM256 | 669000000 Hz | 11.8 dBmV | 40.0 dB | 20 | 0 |
| 37 | Locked | Other | 690000000 Hz | 11.9 dBmV | 37.0 dB | 7805452 | 0 |
Also, a snip from event log.
Date TimeEvent IDEvent LevelDescription
01/30/2022 09:26820005003"Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: "Personal Information"];CMTS-MAC=[Edited: "Personal Information"];CM-QOS=1.1;CM-VER=3.1;
"01/29/2022 10:21740101006"CM-STATUS message sent. Event Type Code: 24; Chan ID: 37; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=[Edited: "Personal Information"];CMTS-MAC=[Edited: "Personal Information"];CM-QOS=1.1;CM-VER=3.1;
"01/29/2022 10:21740101006"CM-STATUS message sent. Event Type Code: 22; Chan ID: 37; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: "Personal Information"];CMTS-MAC=[Edited: "Personal Information"];CM-QOS=1.1;CM-VER=3.1;
"01/29/2022 10:21740101006"CM-STATUS message sent. Event Type Code: 23; Chan ID: 37; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: "Personal Information"];CMTS-MAC=[Edited: "Personal Information"];CM-QOS=1.1;CM-VER=3.1;
"01/25/2022 07:19820005003"Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: "Personal Information"];CMTS-MAC=[Edited: "Personal Information"];CM-QOS=1.1;CM-VER=3.1;
"01/24/2022 12:10670616006"DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=[Edited: "Personal Information"];CMTS-MAC=[Edited: "Personal Information"];CM-QOS=1.1;CM-VER=3.1;"
EG
Expert
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110.2K Messages
3 years ago
Please post the upstream power level values as well. Is there a router / WiFi in the mix here ?
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nb901
Visitor
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2 Messages
3 years ago
NO wifi,
Also, after I posted this....
I saw this in the logs.
And magically, all uncorrectable have gone away!
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EG
Expert
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110.2K Messages
3 years ago
Upstream power numbers ???
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