Visitor
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1 Message
SB8200 - High Uncorrectables on Channels 18-24 (549-585 MHz)
I am experiencing frequent drops. My Arris SB8200 status page shows over 10,000 uncorrectables specifically on Channels 18 through 24 (549-585 MHz).
Downstream Power: 5.1–8.0 dBmV
SNR: 40.5–43 dB
Upstream Power: 43–44 dBmV
My signal looks great, but the high uncorrectables on that specific frequency block suggest ingress/noise. I've checked my local wiring and bypassed splitters. I need a tech to sweep the line from the tap.
XfinityDilary
Official Employee
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3.1K Messages
3 hours ago
Thanks for posting on our community forums, user_4umkpz. We can help with your service concerns. Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue.
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