Amancera13's profile

Regular Visitor

 • 

3 Messages

Sun, Apr 19, 2020 11:00 AM

SB8200 2nd IP help

Hello
I called XFinity to get a second IP address for my SB8200 modem but no one seemed to understand what I was requesting and kept suggesting to use ipconfig to renew the existing IP. opening topic to send pm

Responses

EG

Expert

 • 

87.2K Messages

1 y ago

First, check the "Rate Card" for your local area to see if that feature is even available anymore. Seems that it is being phased out;

 

https://www.xfinity.com/support/rate-card/

 

It's a PDF.


Scroll down to "Xfinity Internet" and look for "Additional IP Addresses".

 

If nothing is listed then it's likely to have been discontinued in your local market area.

 

Regular Visitor

 • 

3 Messages

1 y ago

I do not see it listed in my area, but it seems everyone I've talked to at Comcast support did not want to answer my question.

Official Employee

 • 

2.5K Messages

1 y ago

Hi there, Amancera13. I have responded to your PM. Please get back to me there at your convenience. Thanks!

Regular Visitor

 • 

3 Messages

1 y ago

thanks for the quick reply, pm responded.

New to the Community?

Start Here