Amancera13's profile

Regular Visitor

 • 

3 Messages

Sunday, April 19th, 2020 11:00 AM

Closed

SB8200 2nd IP help

Hello
I called XFinity to get a second IP address for my SB8200 modem but no one seemed to understand what I was requesting and kept suggesting to use ipconfig to renew the existing IP. opening topic to send pm

This conversation is no longer open for comments or replies and is no longer visible to community members.

Expert

 • 

111.5K Messages

5 years ago

First, check the "Rate Card" for your local area to see if that feature is even available anymore. Seems that it is being phased out;

 

https://www.xfinity.com/support/rate-card/

 

It's a PDF.


Scroll down to "Xfinity Internet" and look for "Additional IP Addresses".

 

If nothing is listed then it's likely to have been discontinued in your local market area.

 

Regular Visitor

 • 

3 Messages

5 years ago

I do not see it listed in my area, but it seems everyone I've talked to at Comcast support did not want to answer my question.

Gold Problem Solver

 • 

3.3K Messages

5 years ago

Hi there, Amancera13. I have responded to your PM. Please get back to me there at your convenience. Thanks!

Regular Visitor

 • 

3 Messages

5 years ago

thanks for the quick reply, pm responded.
forum icon

New to the Community?

Start Here