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10/02/2026 1:43 PM

routing issue

Dear Xfinity Routing Team,

For past 2 days, I see traffic destined for Ashburn has been routed from Atlanta to Florida then handed over to Open-Transit.

is this normal?

Latency is around 180 ms - Not sure this is normal.

Because this is causing packet losses to reach destination.

May i request you to check routing?

thank you!

tracert pav.ra.orange-business.com

Tracing route to pav.ra.orange-business.com [57.77.21.81]
over a maximum of 30 hops:

  1     4 ms     5 ms     5 ms  192.168.68.1
  2    18 ms    19 ms    25 ms  10.112.25.195
  3    21 ms    24 ms    20 ms  po-314-394-rur502.b0atlanta.ga.atlanta.comcast.net [96.110.206.89]
  4    20 ms     *       21 ms  bundle-2022-tcr01.b0atlanta.ga.atlanta.comcast.net [96.110.207.93]
  5    24 ms    23 ms    22 ms  bundle-2076-asbr03.b0atlanta.ga.atlanta.comcast.net [96.110.185.37]
  6    25 ms    23 ms    20 ms  be-33031-cs23.atlanta.ga.ibone.comcast.net [96.110.43.73]
  7    32 ms    32 ms    30 ms  be-2412-pe12.nota.fl.ibone.comcast.net [68.86.92.254]
  8    78 ms    75 ms    75 ms  193.251.145.81
  9     *        *        *     Request timed out.
 10   113 ms     *      108 ms  193.251.251.196
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

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